At Uspacy, you can connect a mailbox from the service you use to your Workspace.

🟣 Google

🟣 Outlook

🟣 mail on your own domain

🟣 corporate Outlook (Microsoft 365)

That is, no need to constantly switch between tabs. You will be able to receive and reply to incoming emails directly in Space.

The email at Uspacy works using the IMAP and SMTP protocols. IMAP provides access to emails stored on the server, and allows for managing and processing them remotely. SMTP, on the other hand, is used for securely sending emails and ensures that messages are delivered to the recipient's server and processed according to email delivery standards.

You can read more about plans and their possibilities on this page of our website.

To do this, you need to follow these five main steps:

Go to your Gmail inbox settings.

Next, open the Forwarding and POP/IMAP tab. Here, in the IMAP Access block, make sure that IMAP is enabled in the Status field.

Go to Manage your Google Account.

Next, open the Security tab and turn on two-step verification.

A settings page will open where you need to click Get started.

First you will need to enter your current phone number and also select a method of receiving a confirmation code.

Then you will receive an SMS or call on your phone. The one-time code must be entered in a special field.

After that, you can Turn on two-step verification.

Done!

Go to the settings of the two-step verification of the account. Open the App passwords block.

Here you need to create a new password that will be used at Uspacy. It will be generated automatically after clicking the button.

As a result, you will see a window with a password. Copy and use it to connect the mailbox to the Uspacy Space.

First, you need to go to the Communication center - Email item and click Connect.

Next, enter the address of the mailbox you plan to connect, as well as the password that was generated in the Google account settings. Then, click Log in.

In order to successfully complete the process and connect the mailbox, enter the required data.

Such as:

🟣 Outgoing mail server (IMAP). In this field you need to enter the value imap.gmail.com

Port. You can leave this field blank or enter the standard value 993.

🟣 Outgoing mail server (SMTP). In this field enter the value smtp.gmail.com

Port. Here, you should use the standard value 587.

After that, click Log in again.

Almost done!

Namely:

🟣 Add the name of the sender (1) and the name of the mailbox (2).

🟣 Select the level of access to the mailbox.

There are two options:

🟣 Establish email and CRM connections.

🟣 Select the period to pick up emails from the mailbox. It can be 7 days, 1 month, 3 months and 1 year.

🟣 Select folders for syncronization. That is, which categories of emails from the service need to be pulled into Space.

When all parameters are set, check everything again and click Connect.

After that, the mailbox will appear in the list of connected accounts.

After the synchronization is completed (it takes some time), you will be able to work with your Gmail directly in Space.

To do this, follow these five main steps:

Go to your Outlook account settings and open the Email Synchronization tab. You can do it at this link.

Check that permission to use the POP protocol is active.

Go to the Security tab (2) in your Microsoft account settings (1).

Here, click on Two-Step Verification – Turn on.

Before connecting two-step verification, you need to select a way to verify your identity. This can be either a backup email or a phone number.

Enter the required data and click Next.

Enter the received code in the field and click Next.

After that, Microsoft will require pre-authorization using an additional security tool. Then, you'll proceed to connecting two-step verification. To do this, click Turn on in the corresponding block.

Read the quick note and go Next to settings.

Select a method to verify your identity again. It can be a phone number or backup email address. A special authenticator program is also included.

Fill out the fields with the required data or take further necessary actions. They depend on the additional verification method you select. You will then receive a code to enter. After that, you will be redirected to pages that contain information about setting the password for smartphone apps (1) and for some other devices or services (2).

So, everything is ready. In your account security settings, you can see that two-step verification is turned on.

You need to click Create a new app password on the account security settings page in the App Passwords block.

Next, there will be an automatically generated password needed to use at Uspacy. Copy it.

First, you need to go to the Communication center - Email item and click Connect.

Next, enter the address of the mailbox you plan to connect, as well as the password that was generated in the Microsoft Outlook account settings. Finally, click Log in.

In order to successfully complete the process and connect the mailbox, enter the required data.

Such as:

🟣 Outgoing mail server (IMAP). In this field, you need to enter the value outlook.office365.com

Port. You can leave this field blank or enter the standard value 993.

🟣 Outgoing mail server (SMTP). In this field enter the value smtp-mail.outlook.com

Port. Here, you should use the standard value 587.

After that, click Log in again.

Almost done!

You will need to specify the sender's name, the name of the mailbox, the access level, whether to establish connections between email and CRM, the period to pick up emails as well as the folders to be imported.

After clicking the Connect button, it will appear in the list of connected accounts.

After the synchronization is completed (it takes some time), you will be able to work with your emails from the Outlook mail directly in Space.

To do this, you need to perform these three main steps.

It depends which hosting or service you use to connect your own email domain. The settings will vary.

Therefore, you need to contact the system administrator of your domain directly with a request about the need to connect mail to Uspacy using the IMAP protocol.

First, you need to go to the Communication center - Email item and click Connect.

Next, enter the address of the mailbox that you plan to connect, as well as the password from it. Then, click Log in.

In order to successfully complete the process and connect the mailbox, enter the required data.

Such as:

🟣 Outgoing mail server (IMAP). Administrator of your mail domain will give you this data.

🟣 Port. This field can be left blank or filled out with the information provided by the domain administrator.

🟣 Outgoing mail server (SMTP). You can obtain this data from your email domain administrator.

Port. This field can be left blank or filled out with the one provided by the domain administrator.

After that, click Log in again.

Almost done!

You will need to specify the sender's name, the name of the mailbox, the access level, whether to establish connections between email and CRM, the period to pick up emails as well as the folders to be imported.

After clicking the Connect button, it will appear in the list of connected accounts.

After the synchronization is completed (it takes some time), you will be able to work with your emails directly in Space.

To do this, your corporate mail administrator needs to go to the Microsoft 365 Admin Center to enable or disable SMTP AUTH for specific mailboxes. Then follow these steps:

First, go to the Communication Hub and select Email. Then, use either the Outlook or Microsoft 365 block.

Click the Connect button.

You will be redirected to the authorization page. First, enter the email address of the corporate mailbox you want to connect.

Enter the password for that mailbox.

If it is successful, you will be redirected back to your Uspacy Space. A synchronization settings window will appear.

You will need to specify the sender's name, the name of the mailbox, the access level, whether to establish connections between email and CRM, the period to pick up emails as well as the folders to be imported.

After clicking Connect, the mailbox will appear in the list of connected accounts.

Once synchronization is complete (it may take some time), you will be able to work with your emails directly at Uspacy.

If you have additional questions or you need to contact the support, send a request to this email [email protected]

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