You can disable OTP when logging in at any time.
🔍 How to enable the two-factor authentication you can read in the following article.
Users can easily disable its use for their accounts by moving the toggle button to the inactive position.
❗️If the user has problems with authorization or the operation of the application for OTP, then the administrator can also temporarily suspend the effect of two-factor authentication for this user.
However, further activation of two-step verification when logging in, after being suspended, requires to be enabled once again. It is necessary to follow all the steps described in the following article.
If you have additional questions or you need to contact the support, send a request to this email [email protected]