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How to import data from Kommo to Uspacy?
How to import data from Kommo to Uspacy?

In this article we will tell you how to import data from the Kommo portal to the Uspacy Workspace.

Uspacy Support Team avatar
Written by Uspacy Support Team
Updated over 6 months ago

There are four main steps you need to follow to successfully import your data.

💡 But before that, please check the relevance of the data that will be imported from Kommo. This will speed up the migration process to Uspacy.

In addition, you must have an active commercial plan for Kommo to transfer data successfully. Since the service blocks work with API on a free plan, an error will occur when starting the migration.

Step 1. Authorize your Kommo account

In order to successfully import data, you need to log in to the Kommo portal using the administrator account.

Step 2. Start the migration process at Uspacy

In your Uspacy space, in which you plan to work with the data imported from Kommo, in the side menu, find the section Settings - the item Migrations.

From the possible systems to migrate from, select Kommo and click Start migration.

In the window that opens, click the Install integration button.

Next, select the account from which you want to import data.

If step 1 was completed successfully, the desired account should be available in the list. Then, click Allow.

Step 3: Select the entities to be imported to Uspacy

On the Data preparation tab, tick exactly what you want to import from your Kommo portal. These can be:

  • deals;

💡In the Kommo service, these are leads. But after migration, they get into the deals in your Space. This is done to connect leads from Kommo to contacts and companies during the migration process. At Uspacy, only a deal can have such a connection.

  • contacts;

  • companies;

  • employees

💡These are the events scheduled in the Kommo calendar.

Step 4. Start the migration process

To do this, just click on the Start migration button.

Now just wait for the import to complete to start working with your data at Uspacy.

To successfully log in and start working in Space, users whose data was also imported during the migration need to recover passwords from their accounts.

That is, follow all the same steps as in the situation when you forgot your password.

🔍 You can read more about password recovery in the following article.

If you have additional questions or you need to contact the support, send a request to this email [email protected]

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