The possibility to change the password is one of the components of the additional protection and security of the Uspacy user account.
🔍You can read more about profile security settings in the following article.
For the profile owner
In order to change the account password, you need to:
1. Go to your profile and click on the Security tab.
2. In the Change password block, you must first enter your old password.
3. Then enter the new password.
4. And finally you must re-enter your password to be sure.
❗️ The password must meet the minimum security requirements. It must consist of at least 8 characters, 1 uppercase letter, 1 lowercase letter and 1 number. It may contain only letters of the Latin alphabet.
If the password does not match the format, the system will not allow you to apply the changes and save them. The user will see an error message:
In addition, if a mistake is made when re-entering a new password, the system will not allow you to save it. The user will see a message that the passwords do not match:
5. When all fields are filled out, click the Apply changes button.
If the passwords match and meet the minimum security requirements, the system will save the changes, the new password will be entered into the databases and it can be used for the next authorization in Space.
For the space administrator
❗️The administrator CANNOT change the passwords of the user accounts of the space directly through the fields required for this.
For the administrator, the password change block looks like this.
The fields are inactive for the administrator. The administrator can't enter a new password
and confirm it as well as he/she can't view what's hidden.
But the Reset password button is available to him/her by using email.
When clicking on it, a letter is sent to the user-owner of the profile.
It contains a link to reset your password.
💡 This email is identical to the one that the user receives when he/she fills out the password reset form.
🔍 You can read more about how to reset a forgotten password when trying to log in the Space in the following article.
If you have additional questions or you need to contact the support, send a request to this email [email protected]