Do you remember the examples of thermal expansion from school physics course? The increase in the volume of boiling water, the rise of the thermometer column with increasing temperature, and the significant increase in the number and value of updates released by Uspacy in the hottest month of summer.
We can go on relying on the laws of physics, but we have some urgent news.
🟣 Just a few days ago, the long-awaited integration with Facebook and Instagram became available to our users! Connect your Facebook and Instagram business pages to Uspacy and communicate with your clients right in a single digital workspace. Messages, comments, responses to Reels and Stories — all of the mentioned is available for both integrations.
🟣 A lot of clients use the email integration with Uspacy; however, from now on it can be linked to CRM! It is possible to create new entities from emails as well as link emails to existing CRM entities. In the lead or client card and their deals, emails are displayed in a timeline. So you can read and respond to the email right here. If you need to write a new email to clients, just click one button in their card!
🟣 Now, the possibility to merge records in CRM is available not only to administrators but to all users with the certain set of permissions.
🔍 For more details on work with duplicates in CRM, go to this article
🟣 One more feature. In the UniTalk and Phonet call card you can see who is calling you, leave a note about the call, and view the client's latest orders in a single pop-up window. This is incredibly convenient if you deal with a large number of incoming calls!
🔍 Learn more about the call card in the following article
🟣 The updated media viewer in chat allows you to view even more image and video formats in gallery mode. Now it's more convenient to upload these files and share them.
🟣 Sorting in the table has finally appeared in Tasks. Now it's easy to arrange tasks in the list by number, deadline, or their name.
🟣 Import and export became available for Smart Objects. Do you have a need to upload your unique entity to Uspacy or just want to export it for analysis? It’s a piece of cake!
🔍 More information on import features for Smart Objects can be found here
🟣 And the cherry on the cake — Conditional actions. The next step in the development of Automation that provides the possibility to implement any workflow automation scenarios on a no-code principle. Do you see the necessity to create a new deal to process a lead while creating it? Conditional actions will come in handy! Do you wish to change the person responsible in a deal before it moves to a certain stage? Conditional actions will help with that as well! These are just a couple of examples of using this tool; actually, there are no limits to get rid of routine work!
🔍 For more information on the topic, go to the following article
All listed above updates are already available. Enjoy them to the fullest, build your company processes, and focus on what matters most.
If you have additional questions or you need to contact the support, send a request to this email [email protected]